This policy explains what information Remington Retreats collects when you visit www.remingtonretreats.com or book one of our homes, and how we use it.
What we collect
- Booking and inquiry details. When you request a quote, send an inquiry or book, you give us your name, email, phone number, travel dates and number of guests. Bookings and payments are processed through OwnerRez, our reservation system, and its payment partners. We never see or store your full card number.
- Website usage. We use Google Analytics to understand how visitors use the site: pages viewed, how you found us, device and browser type, and general location (city or region). Google Analytics uses cookies to do this.
- Messages. If you email us, we keep the conversation so we can help you.
How we use it
- To answer questions, confirm and manage your stay, and send arrival details.
- To improve the website and our travel guides.
- To send returning guests a discount code or occasional updates. You can ask us to stop at any time.
We don't sell your personal information.
Who we share it with
- OwnerRez and its payment partners, to process bookings and payments.
- Google, through Google Analytics, for website statistics.
- Service providers who help with your stay, like cleaning teams, only as needed.
- Authorities, if the law requires it.
Cookies and your choices
You can block or delete cookies in your browser settings, or install Google's Analytics opt-out browser add-on to stop Google Analytics from collecting data about your visits. The site still works without cookies, though the booking box may need them to complete a reservation.
Questions or requests
To ask what information we have about you, or to have it corrected or deleted, email management@remingtonretreats.com.